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The FAQ/knowledge base.

active 2024-10-292026-07-14 (UTC)

Partial coverage13,172 / 15,632 hourly files (84%) · 2 absent upstream · 2,454 failed, retryable2024-10-282026-08-11 (UTC)— sampled evenly across the window, so rankings and trends hold; absolute counts scale up.
Events
46
Pushes
22
Pull requests
1
Issues
11
Stars
0
Forks
0

Activity over time

Daily event counts in the loaded window

Line chart, 624 days from 2024-10-29 to 2026-07-14. Pushes: 22 total, peak 2 in a day. Pull requests: 1 total, peak 1 in a day. Issues: 11 total, peak 2 in a day. Comments: 10 total, peak 3 in a day. Stars: 0 total, peak 0 in a day.

  • Pushes
  • Pull requests
  • Issues
  • Comments
  • Stars

Stars, PRs, issues and forks are under-captured in the later part of this window. GH Archive progressively stopped capturing non-push events during 2026 — −95% or worse by the end of the window. Every series here except Pushes fades for that reason, so a decline above reflects the archive, not this repository. Pushes stay reliable throughout, so read them, and the contributor counts derived from them, as the real signal. Data health has the measurements.

Top contributors

Pushes, PRs, issues, reviews and comments — stars and forks excluded, so this is contribution rather than popularity

ContributorContributionsPushesPRsComments
otobo-bot191900
svenoe9303
stefanhaerter7005
StefanRother-OTOBO5001
731000
rmfalves1001
chzauleck1000
t3it-development1010

Recent activity

Latest issues, pull requests and releases

  • Pull request#53t3it-development2026-04-07 11:39
  • Issue#48svenoe2026-03-12 09:14
    Bug: Redirect to FAQ search after closing ticket when inserting FAQ via AgentTicketCompose
  • Issue comment#25stefanhaerter2026-02-13 06:47
    Install FAQ Package problems
  • Issue#10svenoe2026-01-13 09:06
    Cut off "Thank you for your vote" after rating/voting an FAQ article in Customer Frontend
  • Issue comment#10svenoe2026-01-13 09:06
    Cut off "Thank you for your vote" after rating/voting an FAQ article in Customer Frontend
  • Issue#14svenoe2026-01-13 08:49
    FAQ Documentation Still points to OTRS 6.X FAQ Docs
  • Issue comment#14svenoe2026-01-13 08:49
    FAQ Documentation Still points to OTRS 6.X FAQ Docs
  • Issue comment#25svenoe2026-01-13 08:43
    Install FAQ Package problems
  • Issue comment#5stefanhaerter2026-01-05 09:47
    Add related services to AgentFAQZoom and AgentFAQSearch
  • Issue comment#7stefanhaerter2026-01-05 08:19
    Check unittests, including selenium tests, for FAQ.pm
  • Issue#43stefanhaerter2026-01-05 08:09
    FAQ Proposal in CustomerTicketMessage doesn't work in Body
  • Issue#1stefanhaerter2026-01-02 13:43
    Check whether Kernel::System::FAQ->FAQArticleTitleClean() is still needed.
  • Issue comment#1stefanhaerter2026-01-02 13:43
    Check whether Kernel::System::FAQ->FAQArticleTitleClean() is still needed.
  • Issue#46StefanRother-OTOBO2025-10-23 09:31
    Only approximately 16,000 characters are currently permitted in fields f_field1 - f_field6, as the column is formatted as "text".
  • Issue#46StefanRother-OTOBO2025-10-23 09:31
    Only approximately 16,000 characters are currently permitted in fields f_field1 - f_field6, as the column is formatted as "text".
  • Issue#42732025-10-03 18:47
    Reinstallation of the package throws a lot of errors but works fine
  • Issue#41chzauleck2025-10-03 09:35
    Change default font in FAQ articles to match UI styles
  • Issue comment#38rmfalves2025-10-02 15:20
    Opening the context settings in the journal view of the agent interface does not work
  • Issue comment#40StefanRother-OTOBO2025-07-11 07:13
    FAQ Approval Enhancement
  • Issue#40StefanRother-OTOBO2025-07-11 07:13
    FAQ Approval Enhancement
  • Issue#40StefanRother-OTOBO2025-07-11 07:06
    FAQ Approval Enhancement
  • Issue comment#31stefanhaerter2024-10-29 07:15
    Issue with FAQ Link in AgentTicketCompose After Update to Version 11.0.6

Totals cover only the window loaded into ClickHouse and count events, not GitHub's lifetime totals — 0 stars here means stars gained during the window, not the repo's star count.